Pakistan’s Interior Minister has officially launched the country’s first fully digital Women Police Station in Islamabad, marking a major step in leveraging technology for enhanced women’s safety and access to justice. Simultaneously, a new “One Info” mobile app debuted to help citizens register emergency complaints seamlessly.

The Online Women Police Station allows women to report harassment or other crimes without visiting a physical police station. Complaints can be filed anonymously via phone helpline, live chat or video call through the Women Safety App, and an integrated web portal. This virtual system also offers step-by-step guidance from FIR registration to follow-up.

This launch complements earlier virtual stations in Punjab that have already handled thousands of complaints, many managed without in-person visits. Officials say Islamabad’s version will work through safe-city infrastructure, enabling faster response times and linking with emergency protocols.

The “One Info” app aims to simplify access for all, connecting users directly to emergency services and Safe City operations.

The minister emphasized that these digital platforms reflect Pakistan’s push toward inclusive, technology-driven governance. By reducing barriers for women (including cultural constraints and fear of visiting police stations) they aim to build trust in law enforcement and improve crime reporting.

This initiative isn’t without challenges. Critics caution that virtual systems must prioritize data privacy, timely redress, and human oversight to avoid bureaucratic delays or misuse. It also raises questions about access, women in rural areas or with limited digital literacy may still face obstacles.

But overall, the online station and app mark a turning point in Pakistan’s policing strategy. They signal that safety, digital inclusion, and responsiveness are no longer optional, they’re expected standards for modern public service.